Please note due to COVID-19 some customers may experience a 3 to 4 day delay with their delivery. We thank you for your patience.
For all other countries we charge a flat rate of $20 USD.
For international orders over $199USD we offer free shipping.
International orders are sourced and dispatched nationwide using ECO POST by Israel post. We aim to dispatch orders within 2-5 business days after purchase.
Duties & Taxes:
There is no GST charged on international orders.
We maintain price parity between local and offshore customers.
There are additional charges for handling of international orders.
All products are sold on a Delivery Duty unpaid basis. The recipient may have to pay import duty or a formal customs entry fee prior to or on receipt. Additional taxes, fees or levies may apply according to local legislation and customers are required to check these details before placing any orders for international shipping. Please note, many countries have specific import restrictions on certain products or materials and it is the responsibility of the customer to check local customs regulations before placing an order.
ZIKGER Online does not offer any assistance in this process.
To track your order, check the shipping confirmation email and visit the tracking URL link made available to you.
ZIKGER Online recommends customers provide a secure delivery address. ZIKGER Online is not responsible for lost/stolen parcels.
Faulty Items Policy:
If you’ve received a faulty or damaged item from an online purchase, please contact our customer service team on What's up: +972552672873 or via email@example.com and we will instruct you on how to return the item.
We hope you love everything that you order from us, but if something isn’t quite right you have 14 days from the day you receive your parcel to return the item to us.
Full-priced items can be returned for an online credit (valid 1 years), an exchange where product is available or a full refund of the item(s) excluding shipping costs.
Sale & promotional items including flash sale styles can be returned for an online credit (valid 1 years) or an exchange where product is available.
Note: Returned item(s) must be unworn, unwashed, unused, in original condition with all labels/tags attached and returned within 14 days of receiving your product. For health reasons, we do not accept returns on the purchase of face masks, unless exhibiting a genuine manufacturing fault. During sale periods, returns may take up to 10 days to process upon receipt.
ZIKGER Online do not accept postal returns on items purchased in store.
In-store returns: ZIKGER Online orders are able to be returned instore, Customer's have 14 days to return purchases. A printed copy of the order email is required when requesting a refund. The refund will be process back to the method of payment.